We prioritise the health and safety of our customers and drivers.
Therefore, we ask you to read and follow our COVID-19 guidelines.

​

• Please isolate yourself if you have been in contact with a confirmed coronavirus case.

• Please do not travel if you are experiencing flu-like symptoms that match coronavirus description.

• If you need to travel to your location for isolation, please wear a mask and avoid contact with the driver.

• Do not book a car for more than 3 passengers on a five-seated car and always seat at the back.

• Travel with up to 4 passengers on the Book Rides People Movers and always seat at the back.

• Passengers should handle their own luggage including placing it in the boot where possible.

• Please understand that the driver has the right to cancel the trip if he/she feels unsafe.

• Drivers are instructed to keep the vehicle clean at all times and behave appropriately.

• Drivers should employ standard cleaning practices at the start and end of each shift, by wiping down surfaces with disinfectant

• Use an alcohol-based hand sanitiser where possible between hand washes and after opening and closing doors, exchanging payment and after personal contact.

• Passengers and Drivers are encouraged to download and use the COVID Safe App.